TERMS OF SERVICE
This website is operated by Myya (“Myya,” “we,” “our,” “us”). By visiting our site, purchasing from us, booking a fitting, or using any services we provide, you agree to be bound by these Terms of Service.
These Terms apply to all users of the site, including browsers, customers, patients, vendors, affiliates, and contributors of content.
If you do not agree with these Terms, you may not access or use our services.
1. Online Store Terms
By agreeing to these Terms, you confirm that:
• You are at least 18 years old or have parental consent.
• You will not use Myya’s products or services for unlawful or unauthorized purposes.
• You will not transmit harmful code or interfere with the website’s function.
Violation of the Terms may result in termination of your services.
2. Health-Related Services
Myya provides fittings, sizing guidance, and support for post-mastectomy products. We do not provide medical advice, diagnosis, or treatment. Always consult a qualified healthcare professional for medical concerns.
See our Health & Medical Disclaimer for more information.
3. Insurance Verification & Billing
When you request insurance billing, you authorize Myya to:
• Verify your eligibility
• Communicate with your insurer
• Submit documentation, including SWO forms
• Process claims on your behalf
Insurance coverage is subject to your insurer’s rules and approval.
You are responsible for any costs not covered by insurance.
See our Insurance Billing Disclosure for full details.
4. Accuracy of Information
We strive to provide accurate, complete, and current information. However, we are not responsible for inaccuracies on the site.
Prices, product descriptions, and availability may change without notice.
5. Modifications to Services & Prices
We may modify or discontinue services at any time.
We are not liable for price changes, service changes, or product discontinuations.
6. Products or Services
Some products may be available exclusively online.
We reserve the right to:
• Limit sales to any person, region, or jurisdiction
• Limit quantities
• Change product descriptions
• Discontinue products at any time
We do not guarantee that your device displays product colors accurately.
7. Billing & Account Information
You agree to provide accurate:
• Contact information
• Shipping address
• Billing address
• Payment details
We may refuse service or cancel orders that appear fraudulent or high-risk.
8. Third-Party Tools & Integrations
We use Shopify, Klaviyo, insurance partners, and other third-party services.
You acknowledge that we provide access to these tools “as is” without warranties.
Third-party terms and privacy policies apply.
9. User Submissions & Reviews
If you share reviews, photos, comments, or submissions:
• You grant Myya a non-exclusive license to use, edit, publish, or distribute them.
• You confirm the content is your own and does not violate others’ rights.
We may remove content that is unlawful, offensive, or violates our guidelines.
10. Personal Information
Your submission of personal information is governed by the Myya Privacy Policy.
11. Prohibited Uses
You may not use Myya services to:
• Commit fraud
• Harass or harm others
• Upload viruses or malicious code
• Interfere with security features
• Violate intellectual property laws
• Collect personal information without consent
12. Disclaimer of Warranties
Myya provides services “as is” and “as available.”
We do not guarantee:
• Uninterrupted service
• Error-free operation
• Complete accuracy of results
You use the site at your own risk.
13. Limitation of Liability
To the fullest extent permitted by law:
• Myya is not liable for indirect, incidental, or consequential damages.
• Our liability is limited to the amount you paid for applicable products or services.
14. Indemnification
You agree to indemnify and hold harmless Myya, our owners, staff, partners, and affiliates from claims arising from your use of our services.
15. Governing Law
These Terms are governed by the laws of the United States and the state where Myya operates, without regard to conflict of law principles.
16. Changes to Terms
We may update these Terms at any time.
Updates are posted on this page with a revised “Last Updated” date.
17. Contact Information
Questions about the Terms of Service should be sent to:
care@myya.com