GET FITTED TO GET SHOPPING

FAQs

Fittings

Why do I have to sign up before shopping?

Myya wants to be sure you find the best-fitting intimates possible and that you are able to take full advantage of your insurance benefits for bras and prostheses. So we need some key pieces of info from you. But don’t worry, we won’t fill your inbox with needless emails and information.

Why do I need a fitting?

Meeting with our Certified Mastectomy Fitters is essential to getting you the best-fitting Myya products. Our Certified Mastectomy Fitters have helped over 1,000 women after their mastectomies. They know how to help guide you through measuring for your bra and prosthesis.

How do I know if I need a new fitting?

New bra fittings should happen when we have changes to our bodies.
You may need a new fitting if:
You have you lost or gained more than 7 pounds since your last fitting
Had chemo or treatment that has impacted your chest wall
Are experiencing edema or swelling
Are currently undergoing reconstruction and need additional support

How do I know if my bra fits properly?

Easy! We’ve put together a great Fit Tip Guide to help you find the perfect fit. HOW IT WORKS

Do I have to be topless for my Myya Online Fitting Experience?

Not at all! You can be as bare as you like, most women do their fitting in a tank top. So get comfy and get ready to meet your Certified Mastectomy Fitter.

Who will see me during my Myya Online Fitting Experience?

Our Myya Online Fitting Experience is completely confidential and protected, just like your telehealth appointments with Doctors. The only person who can see you is your Certified Mastectomy Fitter. Your appointment is not recorded and the link is not shared.

How do I get to my online fitting appointment?

Login to your Myya account and click on “Go to my Virtual Fitting".

How long is the At-Home Try-On?

Once you receive your At-Home Fitting Experience Box you’ll have seven days to try on your curated items. Keep what you love aand return what you don’t want using the enclosed return shipping label. Love everything? Great! We’ll charge your card on file after 15 days.

What happens if I keep all of my at-home try on items?

Love everything? We love that! If you decide to keep everything we make it easy for you and charge your card on file after 15 days.

What does bra refill reminders mean?

Based on your insurance benefits you may be eligible to shop for bras with us a few times a year. We’ll send you a reminder when you're eligible for another shopping trip with Myya!